New Residents Guide: Connect Electricity, Gas, Water, Internet Wollongong

Setting Up Utilities in Wollongong

Wollongong is covered by NSW's competitive energy market, with water provided by Sydney Water or Shoalhaven Water depending on exact location. NBN coverage is generally good across the Illawarra.

Electricity

Wollongong is in NSW, part of the National Electricity Market. The distribution network is operated by Endeavour Energy (covering the Illawarra and South Coast). You choose your retailer: major options include AGL, Origin Energy, EnergyAustralia, Alinta Energy, Red Energy. Compare at Energy Made Easy (energymadeeasy.gov.au).

Gas

Natural gas is available in much of Wollongong via Jemena Gas Networks. Retailers include AGL and Origin. Some newer developments on the escarpment and outer suburbs may be all-electric.

Water

Most of metropolitan Wollongong is serviced by Sydney Water (despite the name, it covers the Illawarra region). Transfer your account at sydneywater.com.au. Some southern Illawarra areas (Shellharbour, Kiama) may be serviced by Shoalhaven Water — confirm with your real estate agent. Bills are issued quarterly.

Internet (NBN)

Wollongong has good NBN coverage. Inner suburbs typically have FTTN or HFC; newer outer areas may have FTTP. The University of Wollongong precinct and surrounding suburbs are well-covered. Hinterland areas (Robertson, Fitzroy Falls) may be fixed wireless. Check at nbnco.com.au. Top providers: Aussie Broadband, Superloop, TPG, Telstra, Optus.

This article was compiled by AI and screened before publishing. See our editorial standards.